Certification Process | ONC Certification
04
Home Certification Process
How It Works

Simple, Transparent &
Efficient Certification

Our structured 6-step process takes you from initial inquiry to certified — with a dedicated coordinator guiding you every step of the way.

6
Structured Steps
8–16
Typical Weeks
98%
Pass Rate
Certification Process

Simple, Transparent &
Efficient Certification Process

Follow our proven 6-step pathway from first enquiry to internationally recognised certification — with full guidance at every stage.

Step 01
Initial Contact
1–3 days
Inquiry & Proposal
Tell us about your organisation, industry, and certification goals. We'll discuss your specific needs, recommend the right ISO standard, and prepare a tailored proposal — at no obligation.
Free initial consultation
Scope identification
Customised cost proposal
Timeline planning
Step 02
Application
3–7 days
Application & Review
Submit your organisation's basic details through our straightforward application form. Our team reviews the information, confirms the certification scope, and assigns your dedicated audit coordinator.
Company profile submission
Scope confirmation
Coordinator assigned
Audit schedule agreed
Step 03
Audit — Stage 1
1–2 weeks
Documentation Review
Our auditor evaluates your management system documentation — policies, procedures, objectives, and records — to assess readiness for the on-site Stage 2 audit. You'll receive a clear report identifying any gaps to address before proceeding.
Policy & procedure review
System readiness assessment
Gap identification report
Stage 2 readiness confirmation
Step 04
Audit — Stage 2
1–3 days on-site
Implementation Review
Our auditor visits your premises to verify that the management system is implemented and effective in practice. This on-site audit assesses how your team operates day-to-day and confirms compliance with the ISO standard requirements.
On-site visit & interviews
Process walkthrough
Evidence sampling
Nonconformity report (if any)
Step 05
Decision
1–2 weeks
Certification Decision
The audit findings are reviewed by an independent technical panel. Once the certification decision is approved, your internationally recognised ISO certificate is issued — valid for a 3-year certification cycle.
Independent technical review
Certification decision panel
Certificate issuance
3-year validity period
Step 06
Ongoing
Annually
Surveillance Audits
To maintain your certification, annual surveillance audits are conducted to verify continued compliance and drive continuous improvement. At the end of the 3-year cycle, a recertification audit is performed to renew your certificate.
Annual on-site surveillance
Continuous improvement review
Compliance maintenance
Recertification at year 3
What to Expect

Clear Guidance
From Start to Certificate

🧭
One Dedicated Coordinator
A single point of contact throughout your entire certification journey — no handoffs, no confusion. Your coordinator knows your business and keeps everything on track.
📋
No Surprise Findings
Our Stage 1 documentation review flags any gaps before the on-site audit. You'll know exactly what to prepare — which is why 98% of our clients pass on the first attempt.
⚡
Fast Turnaround
From enquiry to certificate in as little as 8 weeks for well-prepared organisations. We work around your schedule to minimise disruption to operations.
🌏
On-Site Across Malaysia & Indonesia
Our auditors travel to your location — factories, offices, construction sites. No need to travel to us. We cover both countries with local-language capability.
📄
Clear, Structured Reports
Every audit produces a structured, plain-language report. Nonconformities — if any — are clearly explained with actionable corrective action guidance.
🔄
Long-Term Partnership
Certification is not just a one-off. Annual surveillance and recertification audits ensure your system stays current, effective, and compliant year after year.
Ready to Begin?

Request Your
Certification Proposal

Get a tailored proposal for your organisation — including scope, timeline, and investment — within 1 business day. No obligation, no pressure.

Request Certification Proposal View Our Services